Privacy Policy

Last updated: 16.11.2025


We take your privacy seriously and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains what personal data we collect, how we use it, and your rights as a guest.


1. Who We Are

We are private hosts operating a holiday apartment under the name "Edelschwarz Allgäu" in Thalkirchdorf, Oberstaufen, Germany. You can contact us at: edelschwarz.allgaeu@gmail.com


2. What Data We Collect

When you make a booking or contact us, we collect the following personal data:

  • The full name, email address, and phone number of the booking person;
  • Number of guests and dates of stay;
  • Full names of all additional guests;
  • Dates of birth, home address, and identification data as required by local law.

In addition, when you visit our website, certain technical data may be automatically collected through cookies or similar technologies (for example, IP address, browser type, and device information). These are primarily used for essential website functionality and, where applicable, for performance analytics.


We do not rent, sell, or share your information with third parties except as described in this Privacy Policy.


3. Why We Collect Your Data

We collect and use your data to:

  • Manage and confirm your booking;
  • Communicate with you about your stay;
  • Comply with local tourism regulations, including guest registration and visitor card issuance;
  • Fulfill legal obligations.


Additionally, we may use the information we collect for purposes such as:

  • Communicating with you about updates or services;
  • Improving and personalizing your experience on our website;
  • Conducting statistical and analytical assessments to improve our website and services.


We do not use your data for unsolicited marketing or third-party advertising.


4. Where Your Data Is Stored

Your data is stored securely through the following trusted service providers:

  • Smoobu GmbH – Our booking and website platform, which stores your booking details and contact data. You can find their privacy policy at: https://www.smoobu.com/datenschutz/
  • Allgäu-Walser-Card Service / Oberstaufen Tourismus – Required for guest registration and visitor card issuance according to local tourism laws.
  • Google (Gmail) – If you contact us via the contact form or email, your message and contact details are stored in our Gmail inbox, operated by Google Ireland Ltd.


In addition to the service providers listed above, we may share personal data with our trusted technical and hosting partners for the following purposes:

  • Hosting and operating our website;
  • Providing essential site functionalities and secure data storage;
  • Performing research, diagnostics, or analytics to improve site performance.


We do not share your personal data with any other third parties.


5. Cookies

Our website uses cookies — small text files stored on your device — to ensure proper functionality and, where applicable, to analyze performance or personalize content. You can manage your cookie preferences via the cookie banner displayed when you visit our website. Essential cookies cannot be disabled, as they are necessary for the website to function properly.


We do not use cookies for advertising, profiling, or tracking beyond basic performance analytics.


6. Legal Basis

We process your data based on:

  • Contractual necessity – to manage your booking;
  • Legal obligation – to comply with registration laws;
  • Your consent – when you contact us voluntarily or agree to cookie usage.


7. Your Rights

As a guest, you have the right to access, correct, or delete your personal data.

If you’ve given consent (for example, by contacting us or accepting cookies), you can withdraw it at any time by emailing us.

If you have concerns about how we handle your data, you can also contact your local data protection authority.

To exercise your rights, please contact us using the email above.


8. Disclosure and Legal Compliance

We may disclose your personal data if we believe in good faith that such action is necessary to:

  • Comply with applicable laws, regulations, or legal processes;
  • Enforce our policies or investigate potential violations;
  • Prevent or address fraud, security, or technical issues;
  • Protect the rights, property, or safety of Edelschwarz, our guests, or others.


9. Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe that a minor has provided us with personal information without parental consent, please contact us, and we will promptly delete such data.


10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the “Last updated” date revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.